As you can see on the official web page, if you have a No-Risk Trial Account you need to submit a support ticket to OnlineVault Support Team. Also, if you have an Unlimited Account, you need to log in and to select an option to contact the Support Team from the Support tab.
Online Vault is a backup solution. It means that it enables you to backup your data to a cloud storage device, making it available from every location of the world where you have access to the Internet. It's good if you travel or simply if you want to back up your important data (accounts, details, photos, music, etc).
The last month my computer crashed and I lost everything. The company who set up our new computer could not retrieve all of the information off the old computer. Can I get that back from my account with CRW Online Vault?
Answer by
Stephen Prastman
Yes, you can perform data restoration but you can restore only the backed up items. You cannot retrieve the items that were left outside the Vault application. You need to re-install the application, log-in with the account used to store your items then perform the SYNC operation, which will download all the items to your computer.
As you can see on the official web page, if you have a No-Risk Trial Account you need to submit a support ticket to OnlineVault Support Team. Also, if you have an Unlimited Account, you need to log in and to select an option to contact the Support Team from the Support tab.
Online Vault is a backup solution. It means that it enables you to backup your data to a cloud storage device, making it available from every location of the world where you have access to the Internet. It's good if you travel or simply if you want to back up your important data (accounts, details, photos, music, etc).
The last month my computer crashed and I lost everything. The company who set up our new computer could not retrieve all of the information off the old computer. Can I get that back from my account with CRW Online Vault?
Yes, you can perform data restoration but you can restore only the backed up items. You cannot retrieve the items that were left outside the Vault application. You need to re-install the application, log-in with the account used to store your items then perform the SYNC operation, which will download all the items to your computer.